Shipping policy

Shipping

Thank you for choosing Kindrli & Co.

All physical orders are thoughtfully packed and shipped from Western Australia.

Processing Times

Many of our products are made to order. Please allow the processing time shown on each product before your order is dispatched.

If your order contains both ready-to-ship and made-to-order items, your order will be shipped together once all items are ready.

Shipping

Orders are shipped Australia-wide using tracked shipping.

Once your order has been dispatched, you'll receive a tracking number via email.

Delivery timeframes are estimates only and may vary depending on your location and your chosen shipping provider.

Incorrect Addresses

Please ensure your shipping address is correct before completing your order.

If an order is returned due to an incorrect address, additional shipping charges may apply before it can be resent.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can work with the shipping carrier to resolve the issue.