Frequently Asked Questions

What are your products made from?

Our resources are 3D printed in Australia using high-quality PLA, a plant-based plastic made from renewable resources such as corn starch. Every product is designed to be durable, lightweight and made for everyday learning through play.

Are your products suitable for classrooms?

Absolutely! Our resources were designed by an early childhood educator with busy classrooms in mind. They're ideal for small groups, literacy and numeracy rotations, intervention, home learning and play-based environments.

Where are your products made?

Every Kindrli & Co. resource is designed and 3D printed in Western Australia.

How should I clean my resources?

Simply wipe with a damp cloth and mild soap if needed. Please avoid dishwashers, prolonged soaking and high temperatures, as PLA can warp when exposed to heat.

Are your products safe for young children?

Our resources are designed for children aged 3 years and over. Adult supervision is recommended, as some products contain small parts that may present a choking hazard.

Do you ship internationally?

We currently ship throughout Australia.

If you're located in the United States, Canada or the United Kingdom, we work with trusted local partners to make ordering easier and more affordable.

How long will my order take?

Because every resource is made to order, please allow the current processing time shown at checkout before your order is shipped. During new releases and busy periods, processing times may be slightly longer.

Do you offer digital files?

Yes, selected resources are available as STL files for personal use only. Products that are available digitally will be clearly marked on their product page.

What if my order arrives damaged?

Please contact us within 7 days of receiving your order with photos of the damage, and we'll work with you to make it right.

Do you accept returns?

Due to the nature of our products, we don't accept returns for change of mind. If there's an issue with your order, please get in touch and we'll always do our best to help.